FAQs

If you would like to book a private charter or shared group tour, you can give one of our personal concierges a call at 604-398-5568 (toll-free: 1-844-634-7922) or email info@remotewestcoastadventures.com. Our team is happy to answer all your questions and help create a one of a kind adventure.

We offer private charters/tours between April to October. The newly renovated Union Jack is a stunning venue for any family vacation, corporate event/holiday party. We can host up to 40 guests for the day or 12 overnight guests and can provide onboard catering.

During this unprecedented time, our crew has implemented a variety of recommended health and safety guidelines for our private charters. These methods include social distancing, sanitization before, during and after each trip, and changes to our itineraries.

With our private charters option, our guests can experience beautiful British Columbia with others who are a part of their social bubbles.

For more information regarding our COVID-19 protocols, we encourage each guest to visit our Best Practices Page. Alternatively, you can contact one of our personal concierges at any time with any questions or concerns you may have.

Additionally, we have updated our cancellation policy in response to COVID-19. Visit our Booking and Cancellation policy here to view these updates.

Yes, we allow passengers of all ages aboard our ship. We have plenty of activities, games, and toys for everyone to enjoy along with children’s safety equipment.

Your charter price includes exclusive use of the ship, your group's accommodation, your meals and drinks aboard the Union Jack, the use of our activity equipment such as kayaks, fishing equipment, paddle boards, a water trampoline, along with your own custom flexible itinerary.

Shared sightseeing trips include accommodation (based on double occupancy), meals and drinks, the use of our activity equipment such as kayaks, fishing equipment, paddle boards, a water trampoline, etc. Itineraries are flexible and can be changed according to the interest of the travellers onboard.

Guests are responsible for any additional tours, meals, or activities they wish to partake in, along with transportation to and from the start and ending destinations.

Gratuities for the Remote West Coast Adventures' crew (recommended 15%) and for other tour or charter companies such as the Klahoose First Nations are optional and highly appreciated, but are not included in the tour price.

We accept cheques, Visa, Mastercard, American Express and e-transfers.

We require a minimum 90 days notice before your departure date for private charters/sightseeing tours to receive a partial refund. See our full booking and cancellation policy here.

Your Welcome Package is our way of providing you with everything you need for the start of your adventure. Included will be tour information such directions to and from the starting and ending ports, information about Remote West Coast Adventures and the Union Jack, interesting facts about the regions you are visiting along with a guide to some of our favourite restaurants, shops and attractions.

Additionally, we will be sending each passenger their own Remote West Coast Adventures duffel bag to hold their clothing and personal items. As space is limited in the state rooms and to protect the interior of the ships, we can store excess luggage and ask that no hard-shell luggage be allowed on board.

The tours involve different levels of hiking and walking and require guests to be able to board the ship with minimal assistance. Additionally, the Union Jack is an older ship with steep, narrow stairs and passageways. While we cannot accommodate wheelchairs on board, we are do have cabins available on the main deck for those with limited mobility.

We encourage guests to contact us if they have any accessibility questions.   

With advance notice, we will try our best to accommodate all of your requests. Meals will feature locally sourced ingredients made by our highly experienced chef. Any dietary restrictions need to be mentioned at the time of booking.

Each charter has their own start and end destinations. Some of the most common port of calls and how to get there are described below. Your Welcome Package will contain additional information on how to reach all major destination. If you have any questions about your transportation requirements, please feel free to reach out to one of our personal concierges.

Sidney

• Take BC Ferries from Tsawwassen to Swartz Bay as either a vehicle or walk on passenger.
• From there, it is a 15-minute taxi ride to Sidney or 40-minute drive to downtown Victoria.
• Another alternative is that you can take a seaplane from Vancouver Harbour to Victoria Harbour with Harbour Air.

Campbell River

• Flights offered between Vancouver and Campbell River with Pacific Coastal Airlines
• Take the BC Ferries sailing from Vancouver to Nanaimo and drive to Campbell River
• Take the Vancouver Island Connector Bus from Nanaimo to Campbell River

Port McNiell

• Flights offered between Port Hardy with Pacific Coastal Airlines and take a cab to Port McNiell
• Flights offered between Seattle and the Kenmore/Lake Washington area and Port McNiell through Kenmore Air and Northwest Seaplanes.

Lund

• Lund can be reached by travelling through Powell River along Highway 101 via plane from Vancouver Southern Terminal courtesy of Pacific Coastal Airlines or by BC Ferries departing from Comox.
• An alternative route is to take BC Ferries route from Horseshoe Bay to Langdale and drive along Highway 101 to Earls Cove before taking the Saltery Bay ferry and contuining on Highway 101 to Lund.

We recommend dressing for the season, in layers. Things such as active wear, sturdy walking or hiking boots, raingear, jackets and gloves are all good items to have. A complete list of recommended items will be sent with your information package.

Safety equipment such as lifejackets, helmets, etc are all provided by Remote West Coast Adventures.

As there is limited space in each cabin, we will provide you with a soft duffle back for you to bring onto the boat. Excess luggage can be stored with advance notice. Please note that hard luggage will not be accepted as it can damage the ship's interior.

All of the rooms aboard the Union Jack are designed for comfort in mind. Each floor offers a different experience. Our rooms named Gabriola and Texada on the upper deck include private ensuites and shared double beds. On the main deck, the rooms Saturna and Galiano are centrally located with no stairs needed to access them and feature bunk beds. On the bottom deck, the remaining rooms Pender and Gambier are located at the heart of the ship and also feature bunk beds.

For any guest located in Pender, our crew may require access to the room to manage our anchor chain. We assure you that they will be discreet and will provide you with advance notice.

For more information about the Union Jack and the available rooms, visit our ship page by clicking here.

Eco-tourism focuses on sustainable tourism and conservation of natural landscapes. At Remote West Coast Adventures, we are committed to our sustainability initiatives and fulfilling our duties as responsible tour operators. These include:

• Low Impact Tours: Our goal is to leave no trace or visible impact on the destinations we visit with our maximum 12 passenger groups.
• Community Participation: Remote West Coast Adventures is a part of various organizations dedicated to the overall sustainability of BC such as the Tourism Wilderness Association of BC. We also support local businesses and community members such as the Klahoose First Nation through various partnerships.
• Onboard Initiatives: Our onboard initiatives include a recycling program, sourcing local ingredients for our menu, offering reusable items, limiting of towel and bed sheet washing, and offering activities such as kayaking and e-biking that produce zero emissions.
• Maximized Tours: Our tours are offered continuously over the season with some ending and starting on the same day. Additionally we offer re-positioning tours where guests can travel up the coast with us, reducing the amount of time the ship is in use without guests.